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Shipping & Returns

Shipping

Akeso can ship products in Greece.

Shipping costs for Greece are 5 € .

For purchases over 50 €, shipping costs are free.

Once we receive your order, a confirmation e-mail will be sent to you.

The orders are dispatched by courier from Geniki Taxydromiki.

Returns

In case you identify a defect on your delivered product, we undertake its immediate replacement with no extra charge for the customer, as soon as we get informed via phone (+30 2731302386) or email (info@akesoskincare.com)


Upon receipt of the product you may exercise your right of withdrawal within 14 calendar days of receipt of the product.

It is specified that in order to proceed with the return of the product, the product must be in the same condition as you received it and be accompanied by all documents, proof of retail sale, or invoice and all accompanying items such as product packaging, labels, tags, etc. etc. All footwear must be tested on the carpet to avoid damage.

If you choose to exercise your right of withdrawal and request a refund, you will be refunded within 10 business days of the order cancellation date.